Privacy Policy

SnapScore lets you photograph a meal and get an AI-generated score, calorie estimate, and macro breakdown. Doing that means handling your photos and information about your body and your eating. This policy explains exactly what we collect, why, who we send it to, and how to get rid of it.

Who we are

SnapScore operates the SnapScore app and the website at snapscore.life. We are the controller of the information described here. Questions or requests: privacy@snapscore.life.

What we collect

Account

• Email address — to create and sign in to your account.
• Username — chosen by you, visible to the friends you add and in challenges with them.

Health and fitness

You enter this during onboarding and in settings. The calorie targets depend on it.

• Height, weight, age, and sex
• Activity level and dietary preferences
• Your goal, goal weight, and target weekly rate of change
• Weigh-ins and workouts you log over time
• Every meal you scan — the photo, identified food, score, calories, protein, carbs, fat, processing level, and any notes or corrections you add

Apple Health (iPhone app, optional). If you turn on "Sync meals to Health" in Settings, SnapScore writes the calories, protein, carbs and fat of each meal you log to Apple Health. It is off until you switch it on, it is one-way — SnapScore does not read anything from Apple Health — and you can turn it off at any time in Settings or in the Health app. What is written there is never used for advertising or shared with anyone.

Subscription

• Your plan, status, and renewal date
• A Google Play purchase token when you subscribe in the Android app, or a Stripe customer reference if you subscribe on the website
• Daily scan counts, streak length, and streak freezes used

We never receive or store your full card number.

Social

• Friend requests and friendships, challenges and their outcomes
• Nudges you send or receive, and invite links you generate

Technical

• In-app events — which screens you open and features you use
• Error reports, including the message, stack trace, and page
• AI usage records — which model handled a request and how many tokens it used, for cost accounting
• Advertising click identifiers, described under Advertising below

What we do not collect

No precise location, no contacts, no access to your camera roll beyond photos you explicitly submit, no SMS or call logs, no biometric identifiers.

Your meal photos and AI analysis

SnapScore's analysis ("SnapScore AI") is done by an AI model made by Anthropic. When you scan a meal, the photo — or the barcode's product details — is sent to Anthropic, which returns the food identification, score, and macro estimates. Text you write for the AI (meal details, corrections, meal planner and help-chat messages) and the goal, targets, and food preferences you set are sent too, so results fit you; your daily recap email is written from your meal totals the same way.

The app asks for your permission before anything is sent to Anthropic, and you can turn it off at any time in Settings → Your data · Privacy (without it, meals can't be analyzed). Anthropic acts as our service provider; under their commercial API terms, inputs submitted through the API are not used to train their models.

The photo is then stored so you can see it in your history. Stored photos are private: they are served only through short-lived signed links issued to your signed-in session, and cannot be opened by anyone who is not logged in as you.

You can turn photo storage off in settings, in which case the photo is analyzed and then discarded rather than saved. Deleting a meal deletes its photo.

Who we share with

• Supabase — database, file storage, and authentication hosting
• Anthropic — AI analysis of your meals, with your permission (see above)
• Apple — App Store subscription payments and Sign in with Apple
• Google — Sign in with Google, and Google Play subscription payments
• Stripe — website subscription payments
• Resend — delivering recap and notification emails
• Meta and Reddit — advertising measurement on our website and in our apps, described below

We may also disclose information if legally required, or in connection with a merger or acquisition, in which case we will tell you before your data becomes subject to a different policy.

Friends and sharing

• Your username is visible to your friends and to anyone you send a friend request to.
• Friends can see your streak, challenge results, and how many days you logged.
• Share cards are off by default. If you share a meal, we create a public link showing that photo, food name, score, macros, and the AI comment. Anyone with the link can view it without an account. You can unshare at any time, which disables the link.

Pick a username that does not identify you if you would rather stay anonymous to friends.

Advertising and analytics

We advertise on Meta and Reddit. When you arrive at our website from one of those ads we store the click identifiers those platforms provide, and when you sign up, start a trial or subscribe on the website or in our Android app we send a conversion event back so we can tell which ads worked.

In the iPhone app no advertising pixels load. The app does include Meta's software development kit (SDK), which tells Meta when the app is installed and opened, and when a step such as creating an account, a first scan, starting a trial or subscribing happens, so we can tell which App Store ads worked. These events say only that the step happened and, for a purchase, its price. What you eat, your photos, your scores, your weight and your other health information are never sent to Meta.

The app asks your permission, through Apple's "Allow tracking" prompt, before any of this is linked to you or to your device's advertising identifier. If you choose "Ask App Not to Track", your advertising identifier is not shared and Meta receives these events only in the aggregated form Apple permits. You can change your answer at any time in iOS Settings → Privacy & Security → Tracking.

We also advertise in App Store search. When the iPhone app is installed, Apple can tell us which of our search ads, if any, led to that install: the campaign and the search term, not who you are. We keep that with your account so we can tell which ads worked. This does not use your device's advertising identifier and does not depend on the tracking prompt.

We do not sell your personal information for money. Under California law this sharing still counts as sharing for cross-context behavioral advertising, and you can switch it off at Do Not Sell or Share My Personal Information. We also honor Global Privacy Control signals automatically. In the iPhone app that switch stops the events the app sends about your account; the SDK's own install and purchase reporting follows your Apple tracking choice above.

Our product analytics are first-party — the event and error records above are stored in our own database, not sent to a third-party analytics vendor.

Email and notifications

Daily recaps are on when you create an account: we email you a summary generated from your meal data, and the same setting covers our occasional reminder and coaching emails. Every one has a one-click unsubscribe, and you can turn them off in settings. Push notifications require your explicit permission and can be revoked in your device settings. We may still send transactional messages such as receipts and security notices while you hold an account.

How long we keep it

• Account, meal, and health data — until you delete the meal or your account.
• Error logs and usage events — up to 12 months.
• Payment records — up to 7 years where tax rules require, in minimal form once your account is gone.
• Meal corrections may be retained without any link to your account, to improve accuracy for everyone.

Deleting your account

In the app: Settings → Delete account. On the web: snapscore.life/delete-account, which works whether or not you still have the app installed.

Deletion permanently removes your profile, username, every meal and photo, weigh-ins, workouts, streaks, friendships, and challenge history. It cannot be undone. We complete requests within 30 days, and backups roll off within 30 days.

Deleting your account does not cancel a Google Play subscription. Cancel that separately in the Play Store under Payments and subscriptions, or you will keep being charged.

Your privacy rights

SnapScore is currently offered in the United States. Depending on your state you may have the right to know what we hold, get a copy, correct it, delete it, and opt out of sharing for targeted advertising. We extend these rights to all US users regardless of state.

Email privacy@snapscore.life to exercise any of them. We verify your identity through the email on your account and respond within 45 days. You may use an authorized agent, and you may appeal a denial by replying to our decision.

Children

SnapScore is not intended for anyone under 14 and we do not knowingly collect their information. Because the app involves calorie targets and body weight, we recommend it only for users 18 and over, and anyone under 18 should have a parent or guardian involved.

Security

Data is encrypted in transit and at rest. Database access is governed by row-level security so one account cannot read another account's meals, weigh-ins, or workouts. Access to production systems is limited to people who need it. No system is perfectly secure; if a breach affects your information we will notify you and the relevant authorities as required by law.

Changes

We will post changes here and update the date above. If a change is material — a new category of data, or a new third party receiving it — we will tell you in the app or by email before it takes effect.